P3051113 - Dirección y Gestión de Recursos en Servicios Sociales (Programas y Servicios Sociales) - Curso 2012/2013

Información

• Créditos ECTS
• Créditos ECTS: 2.00
• Total: 2.0
• Horas ECTS
• Clase Expositiva: 12.00
• Clase Interactiva Laboratorio: 3.00
• Horas de Tutorías: 2.00
• Total: 17.0

Otros Datos

• Tipo: Materia Ordinaria Máster RD 1393/2007
• Departamentos: Psicología Evolutiva y de la Educación, Departamento Externo
• Áreas: Psicología Evolutiva e de la Educación, Área Externa para el postgrado oficial
• Centro: Facultad de Psicología
• Convocatoria: 1º Semestre de Titulaciones de Grado/Máster
• Docencia y Matrícula: null

Profesores

Nombre	Coordinador
DOSIL MACEIRA, AGUSTIN.	NO

Horarios

Nombre	Tipo Grupo	Tipo Docencia	Horario Clase	Horario exámenes
Grupo CLE01	Ordinario	Clase Expositiva	SI	SI
Grupo CLIL_01	Ordinario	Clase Interactiva Laboratorio	NO	NO
Grupo TI-ECTS01	Ordinario	Horas de Tutorías	NO	NO

Programa

Existen programas da materia para los siguientes idiomas:

Castellano

Gallego

Inglés

Course objectives
1- To know the Conceptual Evolution of Centres, Programmes and Social Services for Old People, from the Beneficial-attendance and the Right in Sociosanitary Attention.
2- To be given the Information on Typology and Current Resources in Sociosanitary Attention to Old People, and the Catalogue of Services for Dependence.
3- To acquire Basic Knowledge in Planning and Management of Centres and Gerontologic Sociosanitary Services.
4- To manage Technical Resources for Management of Centres and Programmes.
5- To know the Current Models of Accreditation of Centres and Services.
6- To get the necessary Knowledge on Current Conceptual Model of Centres and Services for Old People, especially for Situations of Dependence.
7- To learn how to design Structures of Human Resources for Centres and Services oriented to Quality.
8- To teach in the Management of Portfolios of Gerontologic Services.
9- To know the Services of Specialized Attention in Methodological Resources of Attention to Dependence Old People.
10- To get a Basic Practice with the Technical Tools of Management of Centres.

Contents
Unit 1:
- Planning and Management of Gerontologic Sociosanitary Services.
- Conceptual Evolution of Centres and Sociosanitary Services for Attention to Old People.
- The Centres of Attention to Old People in Situation of Dependence.
- The Catalogue and the Portfolios of Services for the Dependence.
- The Planning of Centres. Design of Centres.

Unit 2:
- Management of Human Resources.
- Development of Structures and Management Models of Human Resources.
- Estimation of Necessities of Staff.
- Design of Presence Pictures.
- Practical Cases.

Unit 3:
- Management of Centres and Services.
- Models and Programmes of Management.

Unit 4:
- The Multidisciplinary Teams.
- Practical Design of Models of Attention through Trans-disciplinary Strategies.
- Elaboration of Care Plans in Centres and Services.

Unit 5:
- Management System for the Accreditation and Quality.
- Strategies ISO and EFQM.

Basic and complementary bibliography
I. Basic Bibliography:
- Fernández Ballesteros, R. (Dir.) Gerontología social. Ediciones Pirámide. Madrid. 2002.
- De Santiago-Juárez López, J. A. y Zurro Hernández, J. Guía de criterios de calidad de Centros Sociales y Sociosanitarios en Régimen residencial para personas Mayores. Manual de Acreditación. Editorial Saned, S. L. Madrid 2002.
- Fernández García, T. y Ares Parra, A. Coordinadores. Servicios Sociales: Dirección, Gestión y Planificación. Ciencias Sociales.Alianza Editorial S. A. Madrid 2002.
- Martínez Gómez, J. M. y cols. Gestión Asistencial de Residencias para Mayores. Manual Práctico Grupo EULEN S. A. Barcelona 2002.
- Varios Autores. Residencias para Personas Mayores. Manual de Orientación. SEGG. Editorial Panamericana. Madrid. 1997.
- Arquiaga Thireau, R. Protocolos: hasta dónde especificar las Recomendaciones. F. M. C. Vol. 2 Nº 3. Marzo 1995 (147-151).
- Varios Autores. Protocolos de Atención. Guía de Procedimientos. IMSERSO. Ministerio de Trabajo y Asuntos Sociales. Madrid. 1998.

II. Complementary Bibliography and References Webs.
- Kanh, J. Gestión de calidad en Centros Sanitarios. SG Editores. Fundación A. Donabedian. 1990.
- Estudio del Modelo de Atención a las Personas con Dependencia en España. Fundación Instituto Catalán de Envejecimiento. Universidad Autónoma de Barcelona. Barcelona, 2004. Edita: Fundación Edad y Vida.
- Calidad y Acreditación para las Entidades prestadoras de Servicios de Atención a las Personas Mayores en Situación de Dependencia. Fundación Edad y Vida. Barcelona, 2008.
- Serie Documentos Técnicos. Documentos de Política Social. Centros de Día para Personas Mayores con Dependencias. Consejería de Asuntos Sociales. Gobierno del Principado de Asturias. Oviedo. Asturias. 2000.
- Actualización del Estudio “Perspectivas de futuro de los Recursos de Atención a la Dependencia” Edita: Deloitte. Madrid, 2006.
- Sistemas de Gestión de la Calidad. Requisitos ISO 9001:200. UNE EN ISO 9001. Quality management Systems. Requirements. (ISO 9001: 2000). Systémes de Management de la Qualité. Exigences. (ISO 9001: 2000). AENOR Madrid. 2000.
- http://www.imsersomayores.csic.es
- http://www.edad-vida.org
- http://www.segg.es
- http://www.sgxx.org
- http://www.semer.es

III. Technical Documentation.
- AENOR. Normas (UNE 158001) del Comité Técnico de Normalización (CTN-158) DE “Gestión de Servicios en las Residencias de Mayores”. UNE 158002: Espacios e Instalaciones en una Residencia; UNE 158003: Dotaciones y Equipamientos; UNE 158004: Cualificación del Personal. Formación; UNE 158005: Categorías Laborales.
- Rev. de Gerontología. Artículos científicos sobre Gerontología. Editor: Nexus A. G. Consell de Cent, 295, 2º, 2ª 08007 Barcelona.
- Rev. SEMER. Organo Oficial de la Sociedad Española de Médicos de Residencias. Edita Ergon, Arboleda 1-28220 Madrid. www.medicoderesidencias.com
- ENTRE MAYORES. Periódico Mensual.

Competence
General:
- To approximate to the Training for the Direction and Management of Centres and Services oriented to offer Attendance Services for Old People.
- To acquire Knowledge for the Design and Development of Management Programmes of Gerontologic Sociosanitary Services.
- To know and to apply the necessary Instruments for the Management in Human Resources in Centres of Gerontologic Social Services.
- To develop Strategies for the Design of Geriatric Attention Organizations.

Specific:
- To know the necessary Processes for the Direction and Management of Centres oriented to offer Attendance Services for Old People.
- To learn how to implement Management Programmes of Social Services.
- To know how to design and to plan a Program of Management based in the Individualized Valuation, The Planning of Integral Care and the Specialized Intervention through Multidisciplinary Teams.
- To understand the Models of Attention through Quality Systems for the Accreditation of Services.

Teaching methodology
The Learning of this Subject will base on the Combination of the Presence Sessions of Classes and Specified Tutorials in the Official Timetables and the Realization of Non-Presence Tasks Tutored.

It will be tutored through e-mail or Virtual Class, the Non-Presence Tasks that will consist of the Reading and Synthesis of the Information proportioned in the Classes and through the Documentation proportioned in Class so the Specific Bibliography. It will realize Developments of Non-Presence Practical Cases.

The Presence Sessions will develop in the First Four-Month Period of the First Course, according to the established Timetable.



Assessment system
The Assessment will realize through the Continuum Valuation of the Students Execution during the Presence Sessions (10%), the Intervention in the Practical Cases (10%); the Attendance to Presence Tutorials (10%); and the Correction of the Written Reports and the Group Discussions. So, it will realize an Exam through Written Work in relation with the Contents of the Syllabus that will have a Weight Percentage of the 70%.
Study time and individual work
The Student will devote to the Study and Personal Work a Total of 50 Hours that are distributed in the next Way:
- Presence Classes: 15 Hours.
- Presence Tutorials in Reduced Groups: 5 Hours.
- Tutored Work of the Student with Support of Individualized Tutorials: 15 Hours.
- Personal Work of the Student: 15 Hours.


Comments
Key Words: Management, Planning, Centres, Services, Human Resources, Attention Models.